Shipping Policy

At Vaanya Tradelink, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping procedures, timelines, and responsibilities.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, promotional periods, or unforeseen circumstances, processing times may be extended.

2. Shipping Coverage

We currently ship across India through trusted courier and logistics partners.For bulk, commercial, or special delivery requirements, customers may contact us directly for customized shipping arrangements.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Shipping costs may vary based on order value, weight, dimensions, and delivery location.
• Free shipping promotions, if offered, will be subject to specific terms and conditions.

4. Delivery Timeline

Estimated delivery times are as follows:

• Metro Cities: 3–7 business days
• Tier 2 & Tier 3 Cities: 5–10 business days
• Remote Locations: 7–15 business days

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, local restrictions, or other factors beyond our control.

5. Order Tracking

Once your order is shipped, a tracking number and shipping details will be shared through email, SMS, or WhatsApp (where applicable). Customers can use the tracking information provided by the courier partner to monitor shipment status.

6. Delivery Delays

While we strive to ensure timely delivery, Vaanya Tradelink shall not be held responsible for delays caused by:

• Natural disasters
• Severe weather conditions
• Transportation disruptions
• Government restrictions
• Public holidays
• Courier partner delays
• Force majeure events

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information. If an incorrect address or phone number is provided:

• Delivery delays may occur.
• Additional shipping charges may apply for re-delivery.
• Vaanya Tradelink shall not be liable for failed deliveries resulting from incorrect information.

8. Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or opened:

• Do not accept the package if the damage is significant.
• Take photographs of the package.
• Contact us within 48 hours of delivery.

Claims submitted beyond this period may not be eligible for review.

9. Partial Deliveries

For orders containing multiple items, products may occasionally be shipped separately based on availability, warehouse location, or logistics requirements. Customers will be informed whenever possible.

10. Undeliverable Shipments

Orders returned to us due to:

• Incorrect address
• Customer unavailability
• Refusal to accept delivery

may be subject to additional shipping charges before re-dispatch.

11. International Shipping

Currently, international shipping may not be available through our website. For export or overseas inquiries, please contact our sales team directly.

12. Contact Us

For shipping-related queries, please contact:

Vaanya Tradelink

Email: info@vaanyatradelink.com
Website: www.vaanyatradelink.com

We will make every effort to assist you with your shipping concerns and ensure a smooth delivery experience.